LAPWING LODGE TERMS AND CONDITIONS AND HOUSE RULES
We ask you to kindly respect the Lodge and our property whilst you are staying here. We hope you enjoy your stay and have happy and fond memories of the visit.
Advice help or Contact
Please ask if you need help or advice or assistance. We can be contacted by phone , email or simply knocking on our door.
Electricity and Water
Electricity and water consumption is metred and excessive usage will result in an extra charge. So please turn off all the plugs appliances and lights when you go out.
Arrival and departure
Lapwing Lodge is available from 4 pm. Check out should be before 10am on departure day.
Bookings
These must be made on our website and payment is required to confirm your booking by debit or credit card or bank transfer. Unfortunately, no dogs or other pets are permitted to stay.
Leaving and going out
Please lock the door and close the windows when going out or leaving after your stay. It could rain in and property might be damaged. Ploversfield Ltd is not responsible for your property whilst out.
Recycling and Rubbish
Always clear away rubbish and sort recycling into the correct boxes. We are obliged to recycle here and our rubbish bins are only cleared every three weeks by our local council who will fine us if we recycle incorrectly.
Cleaning and keeping Lodge tidy
When you arrive the Lodge is clean and tidy so when you leave we expect the Lodge to be clean and tidy as you found it. There is a vacuum cleaner in the cupboard as well as cleaning materials. There are also waste bins in the bathroom and living area and they are to be used. If the place is not left clean and tidy we reserve the right to levy an extra charge for cleaning.
Drainage and Sewerage systems
When cooking please do not put fat or fatty materials down the drain. Also no personal sanitary products or wet towels and wet wipes must be put into the toilet or drainage system. Only human waste and toilet paper must go into the toilet. Anything else will damage and block the drainage and sewerage system. Plumbers are not cheap and you will end up paying their bill.
Hot Pans and Worktops
Various table mats and other are available to use. Please use them Never put hot pans or cooking utensils on kitchen worktops or furniture. If these are damaged their repair will be charged for in your bill.
Washing Machine
If you are here for more than a week you are welcome to use our washing machine please ask.
Garden Furniture and Equipment
Garden furniture is available including parasols and cushions. Please ask and when not in use please store these away in the storage box provided.
Tariffs
Our rates are displayed on our website
Cancellation policy
We accept cancellations with two month’s notice with a full refund; at a month if we unable to re-let we will refund half of your booking costs; two weeks or under no refunds. All refunds are subject to an admin fee. Guests must take responsibility for illness, cancelled or delayed flights etc via their travel insurance.
Parking
There is plentiful free parking on our gated driveway. Please close the gate to protect our dog. Please note that Ploversfield Ltd cannot accept responsibility for your car or its contents whilst on our premises.
Accessibility
Ploversfield has a flat parking area and entrance, There are also steps down to the pool room for our indoor pool and sauna.
Pool and sauna
This is available by arrangement and agreed hours with the owner.The sauna is an infrared one with info available. The pool is 13m X 4m and 3ft–6ft deep. Please no ‘bombing’ or running and please show consideration for other guests. The pool will not be heated in winter, but with certain exceptions, but could still be used. Ploversfield Limited cannot accept responsibility for accidents or worse. Any children using the pool must be supervised at all times if not they will be asked to leave. There is no lifeguard therefore guests must take responsibility for their own safety when using the sauna and pool.
No smoking or vaping. Smoking and vaping are not permitted anywhere on the property.
Anyone caught smoking will incur an extra cleaning charge and the booking cancelled with no refund. We have smoke alarms and if these are activated because of smoking guests will be asked to leave and there will be no refund.
Covid 19
We are triple covid vaccinated and expect anyone booking to be covid vaccinated. If you wish to book and have medical reasons not to have been vaccinated, then please contact us to explain the situation.
Quiet Hours
Quiet hours: please could guests be quiet between 22:00 and 08:00.
Liability for Property in Parked Car or on our property
Ploversfield Ltd is not responsible for property in parked car or on our property during guests stay